Terms of Service

These Terms of Service govern your use of the Gulf Lines Suez Marine website and services. By accessing our website or engaging our services, you agree to these terms.

1. Services

Gulf Lines Suez Marine provides maritime shipping, freight forwarding, customs clearance, vessel agency, and related logistics services through the Suez Canal and Egyptian ports. All services are subject to availability and our written confirmation.

2. Quotes and Pricing

• Quote requests submitted through our website are not binding contracts until confirmed in writing by Gulf Lines Suez Marine
• Prices are subject to change due to fuel surcharges, port fees, currency fluctuation, or regulatory changes
• Final rates will be confirmed prior to shipment booking

3. Client Responsibilities

• You are responsible for the accuracy of all cargo information, documentation, and declarations
• Prohibited or restricted goods must be declared in advance; non-disclosure may result in penalties and full liability
• You must comply with all applicable import/export regulations of origin and destination countries
• Payment terms are as agreed in writing; late payments may result in cargo holds or service suspension

4. Limitation of Liability

Gulf Lines Suez Marine's liability for loss or damage to cargo is limited in accordance with applicable international conventions (e.g., Hague-Visby Rules) and Egyptian maritime law. We are not liable for delays or losses arising from force majeure, port congestion, customs delays, or acts of third parties.

5. Client Portal

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorised access
• We reserve the right to suspend accounts that violate these terms

6. Intellectual Property

All content on this website — including logos, text, graphics, and software — is the property of Gulf Lines Suez Marine and may not be reproduced without written permission.

7. Governing Law

These terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of the courts of Port Said or Ismailia, Egypt.

8. Changes to Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance. We will notify registered clients of material changes via email.

9. Contact

Questions about these terms: info@gulflines.com or visit our contact page.